Baker Tree Co. | The System

Every call gets answered

When a customer calls and your crew can't pick up, an AI receptionist answers. It talks like a person, finds out what they need, and books a free estimate into the times you set.

You set the rules once:

Power lines involved: tells the caller to stay clear and call the power company, then rings your cell right away.
Tree on a house or car: rings your cell right away so you decide.
Everything else: books a free estimate and texts you the details. It never quotes a price. You do that when you see the tree.

Call to Baker Tree Co.

Answered

Crew is out on a job · answered after 2 rings

AI receptionistThanks for calling Baker Tree Co. The crew is out on a job right now, but I can get you taken care of. What's going on?

CallerA big limb came down in the storm last night. It's hanging over my driveway.

AI receptionistIs it touching the house, a car, or any power lines?

CallerNo, just the driveway. I can't get my car out.

AI receptionistOkay. What's your name and the address?

CallerDana. Pine Street in Middletown.

AI receptionistThanks, Dana. I'm marking this urgent. Someone can be out tomorrow between 8 and 10 in the morning for a free look. Does that work?

CallerYes, that's perfect.

AI receptionistYou're booked. You'll get a text confirmation in a minute.

Call ended · 1 min 12 sec · Baker notified

Text to Baker · just nowURGENT

Storm limb over driveway. Dana R., Pine St, Middletown. Car blocked in. Estimate booked tomorrow 8 to 10 AM.

Call backSee job

Every job on one board

No more paper. Every call and every website request shows up here on its own. Move a job along as it goes: new, estimate booked, scheduled, done.

Your crew lead can check tomorrow's addresses from the truck.

New 2

Mike S.

Royalton · Dead oak by garage

Photo sent

Linda K.

Highspire · Trim over roof

Called 9:42 PM

Estimate 2

Dana R.

Middletown · Storm limb

Tomorrow 8 AM

Tom W.

Hummelstown · Lot clearing

Thu 3 PM

Scheduled 2

Carla M.

Steelton · 2 maples down

$1,800 · Sat

Joe P.

Middletown · Pine removal

$950 · Mon

Done 1

Rita B.

Hershey · Trim and haul

Review asked

Swipe sideways to see every column.

Missed a call? It texts them back

If someone hangs up before the phone is answered, they get a text from your business number within a minute. Most people who would have called the next tree guy text back instead.

Your business number

Missed call · 2:14 PM

Hi, this is Baker Tree Co. The crew is out on a job. What can we help with? A photo of the tree helps us give you a price.

Big tree in my back yard is leaning toward the shed. Can someone look at it this week?

Yes. We can come out Wednesday between 1 and 3 for a free estimate. Does that work?

Perfect

After the job, it asks for a review

When you mark a job done, the customer gets a thank you and a link to leave a Google review. More reviews means more people find you when they search "tree removal near me," not just through word of mouth.

Sent when the job is marked done

Thanks for choosing Baker Tree Co. If the crew did a good job, a quick Google review helps a local business a lot.

Done. You guys were great

Your crew stays on the job. The phone still gets answered.

Today

With the system